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HellaSwag / 32583 / HellaSwag validation 32583

Problem

Answer published by the source. Consult the official source to check your work against its answer.

activity label

Computers and Electronics

ctx

[header] How to give great customer service using e mail [title] Give each customer a personal response. [step] When a customer sits down to e-mail your company, it's because he needs help. He chooses e-mail because it's quick, but his request still warrants a satisfying and personal response! Companies eager to save time and money often take automation too far in their customer support.

endings

  1. [substeps] Send e-mail addresses directly to customer addresses, while providing regular e-mail addresses to customers. Then, build up customer support across the entire q&a web page.
  2. A customer who won't respond to a quick e-mail will obviously be upset and it's time to back off. [substeps] Respond the customer directly if you have a question or comment he needs to make right away.
  3. Each customer has a unique question, and deserves a unique answer. Even if you save time by copying and pasting stock replies, change the opening and closing to make the message sound less robotic.
  4. Therefore, this process is less effective than regular e-mail letters. Resume communications with company representatives to increase your customer service ency.

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Source and history

upstream_id / Original problem ID
32583
task_id
2bc23139-5855-56ce-9fbf-2a08e661f677
task_key
default--validation--32583
task_revision_id
1
config / split
default / validation

Official source

initial import