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MuSR / Given the story, how would you uniquely allocate each person to make sure both…
Problem
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question
Given the story, how would you uniquely allocate each person to make sure both tasks are accomplished efficiently?
narrative
As the newly appointed manager of the vibrant Sunshine Amusement Park, I was entrusted with the responsibility of delegating the roles of Ride Operation and Ticket Sales to my team. The team was a trio of uniquely talented individuals - Emily, David, and Claire, each awaiting their assignment. Emily was a different breed of worker. She had graduated with a degree in mechanical engineering and during her college years, she had spent countless hours working in different amusement parks. One could say the rhythmic thump of a roller coaster was more a part of her lexicon than the thrum of lecture halls. Yet, Emily's temperament towards work was more solitary. She was introverted, a quality that allowed her to focus deeply on her assignments, and she found it less stressful to interact with machines than to negotiate the temperaments of the human crowd. Then there was David. If Emily was the quiet strength of the team, David was the jovial soul at Sunshine Park. He always had a tale to spin or a joke to crack. Such a demeanor had ingratiated him with customers during the five years he had served as a ride operator in various parks. David also seemed to have an intuitive ease with spotting discrepancies or issues with the rides due to his keen attention to detail. But every coin has another side, and David’s drawback came in the form of an occasional lapse when handling money transactions - a hiccup that could prove troublesome in sales. Amidst the focused introvert and the cordial extrovert stood Claire. Having worked at the amusement park for several years, she was more than familiar with the ins-and-outs of different rides. She also had a strong understanding of mechanical systems due to her engineering background, a skill as valuable as it was rare. And Claire, unlike David, had experience selling tickets at various events and was good at multitasking, a skill that was very handy in managing the flood of park goers. Claire was capable of balancing her professional responsibilities while maintaining her social interactions, a product of her outgoing nature. Working in a team environment was Claire's cup of tea; being socially adept she was able to communicate with people with an ease that made long hours seem short. While it might seem that their contrasting personalities would hinder their performance, it was actually their strengths that were primordial. At Sunshine Amusement Park, where the high-speed thrill of the rides was an equally high-octane work environment, it was my responsibility to manage their talents and craft a team that functioned like a well-oiled machine. With two roles to assign, Ride Operation and Ticket Sales, I had to analyze Emily’s preference for solitary tasks, David’s social tendencies coupled with his attention to detail, and Claire’s multitasking abilities, as well as her familiarity with ride operations and ticket sales. In an environment where sales require frequent interactions, my decision would be one that had to ensure both peak performance from my team and a delightful experience for our guests, under the whirling roller coasters and the twilight of our amusement park.
choices
- Ride Operation: David, Ticket Sales: Claire and Emily
- Ride Operation: Claire, Ticket Sales: David and Emily
- Ride Operation: Emily, Ticket Sales: Claire and David
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