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MuSR / Given the story, how would you uniquely allocate each person to make sure both…
Problem
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question
Given the story, how would you uniquely allocate each person to make sure both tasks are accomplished efficiently?
narrative
The terminal was a hive of activity, teeming with a diverse array of travelers - from the frantic business executives to the relaxed holidaymakers, families with young children in tow, and solitary explorers. As the terminal manager, my role was to ensure a smooth, safe, and enjoyable journey for all. This responsibility hinged on the strategic assignment of my top-notch team - Laura, Mike, and Joseph - to two critical roles. The role of Security Personnel, tasked with calming fears and maintaining order, and the role of Custodian, charged with keeping our expansive terminal spotless and inviting. The challenge lay in matching the right person to the right task, a decision that could make or break the traveler's experience. The terminal's staff had three prominent names; Laura, Mike, and Joseph. Each one unique, capable and full of potential, they just needed the right place to shine. Joseph was a remarkable example of diligence and commitment. His house was a testament to his meticulous nature – diligently maintained to a high standard of cleanliness. Perhaps that was a remnant of his time working as a housekeeper at a five-star hotel. However, his dexterity extended beyond this. He was always there to guide Mike through the differing safety protocols during their shifts, and he frequently surprised me with his expanding knowledge of security measures, a by-product of his habitual attendance at personal defense classes. One could not easily forget how he incapacitated an aggressive customer at his former workplace with something as innocuous as a fire extinguisher, becoming the embodiment of quick thinking. Then there was Laura – former police officer and guardian of rules and regulations. Her frustration was palpable when Mike disregarded safety protocols, an attitude that belied her dedication towards the organization's security. I had experienced her partnership with Joseph firsthand when they completed a crucial airport project much ahead of schedule. She was incredibly tidy at home, a trait she carried into her work life as well and was seen helping her husband with his cleaning business on multiple occasions. She was someone who valued dialogue during meetings and was proficient in creating productive conversations, especially with Joseph. Mike, on the other hand, was characterized by an aversion to cleaning. His workspace often resembled one that had been through a whirlwind. Despite this chaos, he was candidly appreciative of Joseph's support and his exceptional work ethic. He had spent time as a community watchman, which provided him with a solid albeit intermediate understanding of safety protocols. He viewed Laura as too stringent, often clashing with her rigid position on rules. I looked at the three members of my team, each one filled with potential, each one so different from the other. Joseph, with his safety training and cleaning prowess; Laura, a stickler for rules with an inclination for cleanliness; and Mike, who despite his aversion for neatness, had a decent understanding of security protocol. Their skills and edges played before my mind as I poised to assign the crucial jobs of Security Personnel and Custodian. With their combined attributes, the airport terminal was in more than capable hands, only needing the right allocation. The decision was crucial, the roles vital, the staff highly competent – and so I delved into this challenging task, knowing that I could bring out the best from Laura, Mike, and Joseph.
choices
- Security Personnel: Mike, Custodian: Joseph and Laura
- Security Personnel: Joseph, Custodian: Laura and Mike
- Security Personnel: Laura, Custodian: Joseph and Mike
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