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MuSR / Given the story, how would you uniquely allocate each person to make sure both…

Problem

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question

Given the story, how would you uniquely allocate each person to make sure both tasks are accomplished efficiently?

narrative

As the hospital manager, I was entrusted with the intricate responsibility of aligning my medical team - Emily, David, and Olivia - with roles that would best utilize their individual strengths and mitigate their weaknesses. The critical tasks at hand were Surgery and Patient Care, and the challenge was to assign them aptly.

Emily is our steadfast beacon, dependable and technically talented. Her hands have performed complex surgeries with an admirable success rate. Her determination is unmatched, she spends countless hours in the lab honing her skills and researching surgical procedures. But Emily’s gift with the scalpel isn’t parallel to her knack for interpersonal relationships. Blunt, and often aloof, Emily struggles to empathize with her patients and connect on a human level. As a result, the personalization in her care is often lacking, missing those critical lifestyle details that help produce surgery success rates. Her dismissiveness towards Olivia's strong focus on mental health hasn't fostered a conducive working relationship

Then we have David, fresh out of residency with bright eyes and a motivation to make genuine connections with his patients. Although his surgery experience is limited, he’s quickly distinguishing himself as a caring and passionate provider. However, his emotive inclination sometimes blinds him to the necessity of a less involved, more technical approach – hence his disagreements with both Olivia's patient care strategies and Emily's surgical methods. This emotional involvement sometimes pushes him to stretch his schedule thin, making effective time management an issue.

Lastly, there is Olivia, quiet and observant, nursing a remarkable talent for remembering minute patient details, that personal touch that goes a long way in their care. Her focus isn't confined to the physical ailments her patients suffer from, she values and arranges for their mental health therapy as well. Her surgical prowess isn’t as pronounced as Emily’s, but she’s decent in the operating room - assisting on simple procedures, but hesitant in the face of complex surgeries or critical decisions. The biggest roadblock for her seems to be the escalating tension with David who's constantly questioning her patient-care strategies, coupled with resentment towards Emily’s impersonal surgical approach.

Running a team wasn't about placing squares in square holes, it was about creating a unit that could balance and learn from each other. Tagging one as a surgeon, another as a caregiver, and the third as a novice wasn't an option. As a manager, my goal was to see beyond the titles; assess their strengths, accommodate their weaknesses, and keep the hospital running. Now, it was time to make a decision and assign these roles, the tasks of managing surgeries and patient care.

choices

  • Surgery: Olivia, Patient Care: David and Emily
  • Surgery: David, Patient Care: Emily and Olivia
  • Surgery: Emily, Patient Care: David and Olivia

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Source and history

task_id
75f7cb4b-20e4-5476-a769-ec49d0bd8977
task_key
default--team~5fallocation--75f7cb4b-20e4-5476-a769-ec49d0bd8977
task_revision_id
1
config / split
default / team_allocation

Official source

initial import